Refund policy

We want you to love everything you get from Ella Reed. It is important to us that you are satisfied with the items you receive and how they fit you! 

Returns

If you are unhappy with an item or you find it defective we are happy to offer you a refund or store credit within 30 days of purchase. Items must have tags on and be in their original condition with no signs of wear.

 

Exchanges

If an item doesn't fit the way that you would like, we are happy to exchange it for the same item in another size within 30 days of purchase. If the item you desire in longer available we will happily exchange your purchase for another item of equal value or offer a refund. Items must have tags on and be in their original condition with no signs of wear.

 

If you have any questions or concerns about your order, please message us on Facebook or contact us here.